Frequently Asked Questions
On purchase of smartphones & iPhones, we are providing one year after sale support & service warranty. We are also providing buy back option. Customer can exchange his or her device by getting valuation from our Tech experts and then he or she can upgrade his or her device. For further details, you can check our return policies here:
Customer can trace his or her order through his created account with us or by checking provided courier tracking number or by contacting our customer support agent. In case of any issue or delay; prior notice will be given to customer.
All orders of smartphones & iPhones delivered all over Pakistan with free delivery. In specified cities, customer also can avail open parcel check facility.
Further, we are providing free delivery on all accessories order above rupees 1000. Below this Rs. 150 delivery will be charged for all orders.
We are accepting all modes of payment, including COD, online bank payments & fin tech app transfers.
Normally, we deliver all over Pakistan within 1 to 3 days through standard courier services. For open parcel delivery service in Faisalabad; customer can visit & shop immediately by visiting our office during working hours.
First, customer can check full product disclosure provided along with every item. Then customer can check unique diagnostics report, attached with every used iPhone & smartphone. Further making sure guarantee and surety; we are providing our own after sale support & service for one year, after every order.
Yes, we provides PTA approval along with tax registration estimate. Contact Us thorugh our dedicated customer support.
Right now we are providing free open parcel delivery in four major cities of Pakistan including Faisalabad, Lahore, Karachi & Islamabad. Through this service, customer can check ordered device before payment.
Our office remains open 10:00 am to 8:00 pm from Monday to Saturday.
We provides every kind of accessories like iPhone cables, converters, chargers, phone cases and other complimentary smartphone accessories with true & full disclosure. To make sure quality standard, we mostly sort things with high performance results and real value to money for customer.
NSYS diagnostics is a world renowned third party system-cum-software to check electronic gadgets and smartphones for authentic fitness report. Due to authentic processes and high security, these diagnostics can’t be change and temper.
MobiPro provides certified diagnostic report on 39+ points on every used iPhones or gadget purchase. We dispatch every used smartphone & iPhone with their own unique system generated diagnostic report.
Yes, we sell original iPhones in new and used condition. We processed every used item through authentic diagnostic tools like NSYS and make sure safe & secure data cleansing. Further, first time ever in Pakistan, we provides MobiPro one year after sale warranty on used & second hand iPhones with payment after check facility in big cities of Pakistan.